Privacy Policy & Terms

Privacy Policy

Last updated: January 2024

Information We Collect

We collect information that you provide directly to us when you request services or submit a referral, including:

  • Name and contact information
  • Housing situation and needs
  • Household composition
  • Income and employment information (optional)
  • Veteran status (if applicable)
  • Other information you choose to provide

How We Use Your Information

We use the information we collect to:

  • Provide housing support services
  • Communicate with you about services
  • Connect you with appropriate resources
  • Improve our services
  • Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information:

  • With your consent
  • With service providers who assist us
  • With housing providers and resource partners (with your permission)
  • When required by law

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for information sharing

Contact Us

If you have questions about this Privacy Policy, please contact us at info@auriellesolutions.com

Terms of Service

Last updated: January 2024

Services

Aurielle Solutions provides housing placement and supportive services. Our services are subject to availability and eligibility.

Eligibility

Services are available to veterans and individuals in Connecticut experiencing or at risk of housing instability.

Scope of Services

Aurielle Solutions provides housing and supportive services and is not a medical or mental health provider. We work closely with healthcare and mental health professionals to connect our clients with comprehensive care when needed.

No Guarantee of Housing

While we work diligently to support you, we cannot guarantee housing placement or specific outcomes.

Confidentiality

We maintain confidentiality of your information as described in our Privacy Policy, except where disclosure is required by law or necessary for service provision with your consent.

Termination

Either party may terminate services at any time. We reserve the right to decline or discontinue services if necessary.

Changes to Terms

We may update these terms periodically. Continued use of our services constitutes acceptance of updated terms.

Contact

Questions about these terms? Contact us at info@auriellesolutions.com